Privacy Policy

Privacy Policy

Last Updated: September 25, 2026

Lux Decor Collection Inc. (“Lux Decor Collection,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy describes how we collect, use, and protect your personal information when you visit, use, or make a purchase from luxdecorcollection.com (the “Site”), or otherwise communicate with us.

Personal Information We Collect

Depending on how you interact with us, we may collect the following types of personal information:

Information You Provide to Us

When you make or attempt to make a purchase, create an account, contact us, or otherwise interact with the Site, we may collect information such as:

  • Name

  • Billing address

  • Shipping address

  • Email address

  • Phone number

  • Order and purchase information

  • Payment and transaction information

  • Customer service communications

Payment information is processed through our payment providers. Lux Decor Collection does not directly store complete credit or debit card information.

Information Collected Automatically

When you visit or interact with our Site, certain information may be collected automatically, including:

  • IP address

  • Browser type

  • Device information

  • Time zone

  • Cookie and similar technology information

  • Pages and products viewed

  • Referring websites or search terms

  • Information about how you interact with the Site

We may collect this information using cookies, pixels, tags, log files, web beacons, and similar technologies.

How We Use Your Personal Information

We may use personal information to:

  • Process and fulfill orders

  • Process payments

  • Arrange shipping and delivery

  • Provide order confirmations and updates

  • Communicate with customers

  • Provide customer service

  • Process returns, refunds, and exchanges

  • Detect and prevent fraud or unauthorized transactions

  • Maintain and improve our Site and services

  • Analyze website traffic and customer interactions

  • Personalize your shopping experience

  • Measure the effectiveness of advertising and marketing

  • Send marketing or promotional communications where permitted

  • Comply with applicable legal and regulatory requirements

  • Protect our business, customers, and legal rights

Cookies and Tracking Technologies

We use cookies and similar technologies to operate our Site, remember preferences, understand how visitors use our Site, improve our services, and support our website functionality.

You may be able to manage or disable certain cookies through your browser settings or through privacy controls made available on our Site.

Disabling certain cookies may affect the functionality of some portions of the Site.

How We Handle Your Personal Information

Lux Decor Collection does not sell or rent your personal information to third parties.

We use and provide customer information only as necessary to operate our business and fulfill your order. This may include providing necessary information to service providers such as our e-commerce platform, payment processors, shipping carriers, and other providers involved in processing, fulfilling, and delivering your order.

These providers receive only the information necessary to perform their respective services.

Advertising and Marketing

We may use information about your interactions with our Site to understand the effectiveness of our marketing and improve our services.

If you choose to receive promotional emails or marketing communications from us, you may unsubscribe at any time by using the unsubscribe link included in those communications.

Your Privacy Rights

Depending on where you live, applicable privacy laws may provide you with certain rights regarding your personal information.

These rights may include the ability to:

  • Request access to personal information we maintain about you

  • Request correction of inaccurate personal information

  • Request deletion of certain personal information

  • Request a copy of certain personal information

  • Opt out of certain uses of personal information

  • Withdraw consent where processing is based on consent

These rights may be subject to exceptions and limitations under applicable law.

To submit a privacy request, please contact us using the information provided below. We may need to verify your identity before processing certain requests.

Data Retention

We retain personal information for as long as reasonably necessary to process and fulfill orders, provide customer service, maintain business and transaction records, comply with legal obligations, resolve disputes, prevent fraud, and enforce our agreements.

Retention periods may vary depending on the type of information and the reason it was collected.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, technologies, services, or applicable legal and regulatory requirements.

When we update this Privacy Policy, we may revise the “Last Updated” date at the top of this page.

Contact Us

For questions about this Privacy Policy, our privacy practices, or requests regarding your personal information, please contact us:

Lux Decor Collection Inc.
12630 W Airport Blvd, Ste 190
Sugar Land, TX 77478
United States

Email: info@luxdecorcollection.com
Office: 832-666-7075